Creative and versatile program manager with expertise in the high tech and biotechnology industries.
Collaborative work style bridges multi-discipline organizations resulting in successful implementation of complex projects. Executes change management through integration of business planning and process improvement projects. Valued customer advocate.
Expert in launch management of programs and processes. Strong communication skills and effective conflict resolution. Business writing experience includes web content, presentations, project documentation and newsletters.
EXTENSIVE EXPERIENCE IN:
- Change management
- Program launch planning and execution
- Customer service
- Internal communications
- Writing and editing
"Change is good; successful change is great."